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Help > Frequently Asked Questions for Help

  

 

Frequently Asked Questions for Help

 



Can a bid be retracted or cancelled?

Generally bids may not be retracted, however there are certain circumstances under which bids may be retracted, and certain time related issues that determine whether or not certain bids can be retracted or not.
How can I make sure that an email received is from Plusto?

Plusto will never request important personal or financial information by email. Protect your account and information by learning more about spoof email and 'phishing'.
What can I do if I’ve sold an item and not received payment yet?

If your buyer has not completed the sale within 30 days or within the time stipulated in your terms of sale, follow the Unpaid Item procedure
Can an auction be ended early?

Generally ending a listing before the scheduled expiry is not permitted. Find out more a under which circumstances you can cancel a listing, as well as timing related issues regarding the ending of a listing.
How much does it cost to sell on Plusto?

Plusto earns revenue by providing a global marketplace in which sellers can sell there products and services. Find out more about Listing Fees, Final Value Fees, PLUSStore Fees, Classified Fees and PayPal Fees.
 
   
 
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